2 Krafty Beaches Policy

Terms and Conditions

Effective Date: June 8, 2026

These Terms and Conditions (“Terms”) apply to your use of the website, products, and services offered by 2 Krafty Beaches, LLC (“2 Krafty Beaches,” “we,” “our,” or “us”). By visiting our website, placing an order, submitting personalization content, or purchasing from us, you agree to these Terms.

1. Online Store Use

You agree to use our website and services only for lawful purposes. You may not use our website to submit false information, interfere with website operations, attempt unauthorized access, or engage in fraudulent, abusive, or harmful activity.

We reserve the right to refuse service, cancel orders, limit quantities, or terminate access to our website at our discretion.

2. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, pricing, availability, and other details accurately. However, we do not guarantee that all product information is error-free, complete, or current.

Colors may appear differently depending on your screen or device settings. Handmade, customized, or personalized products may have slight variations.

3. Orders and Acceptance

Placing an order does not guarantee acceptance. We may accept, reject, modify, or cancel an order for reasons including, but not limited to:

• Product availability

• Pricing or listing errors

• Payment issues

• Suspected fraud

• Incomplete or incorrect order information

• Personalization content that violates these Terms

• Shipping restrictions

If we cancel an order after payment has been processed, we will issue a refund for the canceled portion of the order.

4. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice.

Payment must be received and approved before an order is processed. You agree to provide current, complete, and accurate billing and payment information.

We may use third-party payment processors. Your payment information may be subject to the payment processor’s own terms and privacy practices.

5. Personalization and Custom Orders

2 Krafty Beaches, LLC offers products that may be personalized, customized, made to order, engraved, printed,  designed, or otherwise modified based on customer-provided information.

You are responsible for reviewing all personalization details before submitting your order, including:

• Names

• Initials

• Dates

• Spelling

• Grammar

• Phrases

• Colors

• Sizes

• Fonts

• Images

• Logos

• Artwork

• Design instructions

• Shipping information

We are not responsible for customer-submitted errors, including misspellings, incorrect dates, wrong names, incorrect sizes, or inaccurate design instructions.

Once a personalized or custom order has entered production, it may not be eligible for cancellation, change, return, or refund.

6. Customer-Submitted Content

If you submit text, images, logos, artwork, photographs, designs, or other materials for personalization, you represent and warrant that:

• You own the content or have permission to use it

• The content does not violate any copyright, trademark, privacy right, publicity right, or other rights of another person or business

• The content is not unlawful, obscene, hateful, threatening, defamatory, abusive, or otherwise inappropriate

• The content does not contain harmful code, malware, or deceptive material

You grant 2 Krafty Beaches, LLC a limited right to use the submitted content as needed to create, process, fulfill, ship, support, and document your order.

We reserve the right to refuse, cancel, or remove any personalization request or submitted content that we believe violates these Terms.

7. Intellectual Property

All content on our website, including product images, designs, logos, text, graphics, branding, photographs, website layout, and other materials, is owned by or licensed to 2 Krafty Beaches, LLC unless otherwise stated.

You may not copy, reproduce, distribute, modify, resell, or use our content for commercial purposes without our prior written permission.

Purchasing a product does not transfer ownership of our intellectual property, designs, website content, brand names, or business materials.

8. Shipping and Delivery

Shipping times are estimates only and are not guaranteed unless expressly stated in writing. Delivery may be affected by production time, carrier delays, weather, holidays, incorrect addresses, supply issues, or other circumstances outside our control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, lost shipments, or additional costs caused by incorrect or incomplete shipping information.

Risk of loss generally passes to you when the order is delivered to the shipping carrier, unless otherwise required by applicable law.

9. Returns, Exchanges, and RMAs

All returns must be approved before any product is sent back to us.

You must contact us to request a Return Merchandise Authorization (“RMA”) before returning any item. Products returned without an approved RMA may be refused, returned to sender, or delayed in processing.

Because many of our products are personalized or made to order, personalized, customized, and final sale items are generally not eligible for return, exchange, or refund unless the product arrives damaged, defective, incorrect, or we made an error in the personalization.

After reviewing an RMA request, we may determine the appropriate course of action, which may include repair, replacement, refund, store credit, return approval, or denial of the request.

10. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, you must contact us within 15 days of delivery.

We may require photos, videos, packaging images, or other documentation to review the issue. Do not discard the product or packaging until the issue has been resolved.

If we determine that the product was damaged, defective, or incorrectly fulfilled, we may provide a replacement, repair, refund, store credit, or other appropriate remedy.

11. Cancellations and Changes

Order cancellation or change requests must be submitted as soon as possible. We cannot guarantee that an order can be canceled or changed once it has been placed.

Personalized, customized, or made-to-order products may enter production quickly. Once production begins, cancellations or changes may not be available.

12. Promotions and Discounts

Promotions, coupon codes, discounts, and special offers are subject to their stated terms. Unless otherwise stated, discounts cannot be combined, applied retroactively, exchanged for cash, or used after expiration.

We reserve the right to modify, suspend, or cancel promotions at any time.

13. Reviews, Photos, and Testimonials

If you submit a review, testimonial, photo, comment, or other feedback, you grant us permission to use, reproduce, display, and share that content for business, marketing, and promotional purposes, unless you tell us otherwise in writing.

You agree that submitted reviews and feedback will be truthful and will not violate the rights of others.

14. Prohibited Uses

You may not use our website, products, or services to:

• Violate any law or regulation

• Infringe another party’s intellectual property rights

• Submit false, misleading, or fraudulent information

• Upload harmful, offensive, threatening, hateful, or unlawful content

• Interfere with website security or operations

• Attempt to copy, scrape, reverse engineer, or exploit our website or content

• Resell our products in a misleading or unauthorized manner

15. Disclaimer of Warranties

Our website, products, and services are provided on an “as available” and “as is” basis unless otherwise stated.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted website operation.

Some states do not allow certain warranty limitations, so some limitations may not apply to you.

16. Limitation of Liability

To the fullest extent permitted by law, 2 Krafty Beaches, LLC will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, or services.

Our total liability for any claim related to an order will not exceed the amount you paid for the product or service giving rise to the claim.

17. Indemnification

You agree to defend, indemnify, and hold harmless 2 Krafty Beaches, LLC, its owners, employees, contractors, agents, and affiliates from claims, damages, liabilities, losses, costs, or expenses arising from:

• Your use of our website or services

• Your violation of these Terms

• Your submitted personalization content

• Your infringement of another party’s rights

• Your unlawful or improper conduct

18. Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, shipping carriers, social media platforms, or other services. We are not responsible for the content, security, policies, or practices of third parties.

Your use of third-party services may be governed by their own terms and privacy policies.

19. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and share information.

20. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes shall be handled in the courts located in Escambia Florida, unless otherwise required by applicable law.

21. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on our website with a revised effective date.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

22. Contact Information

Questions about these Terms may be directed to:

2 Krafty Beaches, LLC
Email: 2KraftyBeaches@gmail.com

​

Return & Personalization Policy

We want you to be satisfied with your order. Because many of our products are personalized or made specifically for each customer, all returns must be reviewed and approved before anything is shipped back to us.

Return Authorization Required

Before returning any product, you must contact us to request a Return Merchandise Authorization, or RMA. Please do not send any product back without an approved RMA.

To request an RMA, please contact us with:

• Your order number

• The product name or item number

• A description of the issue

• Photos or other documentation, if applicable

• Whether the item was personalized, customized, or made to order

Once we receive your request, we will review the order and determine the appropriate course of action, which may include repair, replacement, store credit, refund, or denial of the return request.

Personalized and Custom Products

Personalized, customized, engraved, printed, made-to-order, or otherwise modified products are generally not eligible for return or refund unless:

• The product arrives damaged or defective

• We made an error in the personalization

• The product does not match the approved order details

• The wrong item was shipped

Customer-approved spelling, artwork, names, dates, colors, sizes, layouts, or other personalization details are the customer’s responsibility. We are not responsible for errors submitted or approved by the customer.

Non-Personalized Products

Non-personalized products may be eligible for return if they are unused, in their original condition, and returned with all original packaging, accessories, manuals, and components.

Return requests must be submitted within 15 days of delivery.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 15 days of delivery. We may request photos, videos, or other documentation to help evaluate the issue.

After review, we may provide one of the following remedies:

• Replacement item

• Repair or correction

• Refund

• Store credit

• Replacement parts

• Other resolution at our discretion

Return Shipping

Return shipping instructions will be provided with the approved RMA.

Unless the return is due to our error or a confirmed product defect, the customer is responsible for return shipping costs. Original shipping charges are non-refundable unless required by law or unless the return is due to our error.

Products returned without an approved RMA may be refused, returned to sender, or delayed in processing.

Condition of Returned Products

Returned products must be received in the condition approved under the RMA. We reserve the right to reduce or deny a refund, credit, replacement, or repair if the item is:

• Used, damaged, altered, or incomplete

• Missing parts, accessories, or packaging

• Returned after the approved return window

• Returned without a valid RMA

• Not eligible under this policy

Refund Processing

Approved refunds will be issued to the original payment method unless otherwise agreed. Please allow 5 business days after receipt and inspection of the returned product for processing.

Final Sale Items

The following items are final sale and are not eligible for return unless defective, damaged, or incorrectly fulfilled:

• Personalized or customized products

• Made-to-order products

• Clearance or closeout items

• Digital products or downloadable files

• Items marked “Final Sale”

Policy Abuse

We reserve the right to deny return requests in cases of suspected abuse, fraud, excessive returns, product misuse, or failure to follow the RMA process.

Questions

To request an RMA or ask questions about a return, contact us at:

Email: 2kraftybeaches@gmail.com

Privacy Policy

Effective Date: June 8, 2026

2 Krafty Beaches, LLC (“2 Krafty Beaches,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase products, request personalization, contact us, or otherwise interact with our online store.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name

• Billing and shipping address

• Email address

• Phone number

• Order details

• Payment information

• Personalization details, such as names, initials, dates, phrases, images, logos, artwork, design instructions, or other custom content you submit

• Messages, emails, reviews, or customer service communications

• Return or RMA-related information

We may also automatically collect certain information when you use our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Referring website

• Date and time of visit

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Create, customize, or personalize products

• Communicate with you about your order

• Provide customer service

• Process returns, exchanges, refunds, and RMA requests

• Send order confirmations, shipping updates, and service-related notices

• Improve our website, products, and services

• Prevent fraud, unauthorized transactions, or misuse of our website

• Comply with legal, tax, accounting, and business obligations

• Send marketing communications, where permitted by law

3. Personalized Products and Submitted Content

If you submit names, images, text, artwork, designs, logos, or other materials for personalization, we use that information to create and fulfill your customized order.

By submitting personalization content, you confirm that you have the right to use and provide that content to us. We may refuse, cancel, or decline personalization requests that contain unlawful, infringing, offensive, hateful, obscene, threatening, or otherwise inappropriate material.

We do not sell your personalization content. We may retain order and personalization records as needed for customer service, reorders, returns, legal compliance, dispute resolution, or internal business records.

4. Payment Information

Payments may be processed by third-party payment processors. We do not store full credit card numbers on our systems unless specifically stated at checkout. Payment processors may collect and process your payment information according to their own privacy policies and security practices.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Operate the website

• Remember preferences

• Understand website traffic and usage

• Improve customer experience

• Support advertising or marketing efforts

You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. How We Share Information

We may share your information with trusted third parties when necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• E-commerce platforms

• Email and marketing service providers

• Analytics providers

• Customer service tools

• Professional advisors, such as accountants or attorneys

• Government agencies or legal authorities, when required by law

We do not sell your personal information.

7. Shipping and Delivery

We may share your name, shipping address, email address, phone number, and order details with shipping carriers or fulfillment providers as needed to deliver your order and provide shipment updates.

8. Marketing Communications

If you sign up for emails, promotions, or newsletters, we may use your email address to send marketing communications.

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly. Transactional emails, such as order confirmations and shipping notices, may still be sent even if you unsubscribe from marketing messages.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders

• Maintain business records

• Provide customer support

• Process returns, refunds, or RMA requests

• Comply with legal, tax, and accounting obligations

• Resolve disputes

• Enforce our policies

When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, payment system, or electronic transmission is completely secure. We cannot guarantee absolute security.

11. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of marketing emails

• Limit certain uses or sharing of information, where applicable

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

12. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. You should review their privacy policies before providing information to them.

14. Social Media and User Content

If you interact with us on social media, tag us, post reviews, submit photos, or share content publicly, that information may be visible to others depending on your privacy settings and the platform used.

We may request permission before using customer-submitted photos, reviews, or testimonials in our marketing materials.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of our website after changes are posted means you accept the updated policy.

16. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact us at:

2 Krafty Beaches, LLC
Email: 2kraftybeaches@gmail.com

​